Hunan Province

Changsha Call Center (Help Hotline)

Changsha Call Center (Help Hotline)

Changsha Call Center
Changsha City- photo taken from the Orange Island in 2014

Changsha Call Center was established to serve multilingual information for foreign guests in Hunan Province. Sponsored by the CPC Changsha Municipal Committee and Changsha Municipal People’s Government, it provides efficient help, offering information consultation and emergency phone-based translation services year around. The service currently features two languages including English and Japanese.

Changsha Help Hotline 96333

The hotline provides the following help;

  • policy consultation
  • emergency translation
  • recreation information
  • tourism information
  • shopping information

Are you living abroad? Don’t worry, you can still call.

  • Hunan local call 96333, overseas call +0086-731-96333
  • 24-hour free service, solving all your problems
  • All foreign guests and Hong Kong, Taiwan, Macau citizens are welcomed to call us
  • Free consulting information includes basic facts of Changsha and services for daily life, policies, employment, education, medicine and hospital, shopping, trade, tourism, transport and emergency translation and so on.
  • Our special services also provide household information such as appliance maintenance, pipe dredging, house cleaning, domestic air inspection and house moving.

*Additional information
Changsha Call Center is sponsored by: The Publicity Department of the CPC Changhsa Municipal People’s Government
Organized by: Changhsa Evening Newspaper Group

Editor’s advice:
In case of emergency, call 110 (or 82587528 for Changsha residents only) to seek help from the police directly.